How it works

Write to me through the contact form in a few sentences: what brings you, roughly where in the world you are, and when you could usually meet. You do not need to explain everything in writing. I answer within a few working days.

Fifty minutes, by video. It is there to understand what you are bringing and to find out whether this way of working suits you. It commits you to nothing.

Some people come for a handful of sessions around a particular question, others stay much longer. That is decided as we go, not in advance.

Online sessions are open to people whose place of residence is in the EU or Switzerland. That is the area my professional liability insurance covers. What counts is where you live, not where you happen to be: if you live in the EU and are travelling, a session from abroad is fine.

If you live outside the EU and Switzerland, including the United Kingdom, I am unable to offer sessions at present. I would rather say so here than after a first conversation.

I am based in Germany (Central European Time). Say in your first message which hours are realistic for you; appointments are agreed in your local time as well as mine.

Sessions run on ecosero, a German video service certified for medical consultation under German law. Nothing needs to be installed: you receive a link and open it in your browser. Audio and video are encrypted and travel directly between us wherever possible. There is no recording function. A quiet room and a stable connection are all you need.

You receive an invoice by email, either after each session or monthly. Payment is by SEPA bank transfer in euros, which within Europe is usually free of charge.

German statutory health insurance does not cover this work, and insurers outside Germany are unlikely to reimburse it. If the fee stands in your way, say so. Something can usually be arranged.

Appointments are held for you personally and can rarely be filled at short notice. Cancellations up to 48 hours before the session are free of charge. Within 48 hours, or if you do not attend, the full fee applies.

Everything said in a session stays there. Nothing is passed to family, employers, insurers or authorities unless you release me from that in writing, or the law compels me.

This is not crisis or emergency care, and it does not replace medical or psychiatric treatment where you live. I do not diagnose and I do not prescribe medication. If you are in acute danger, contact your local emergency services.

Sessions are provided from Germany and governed by German law. Whether working with a practitioner in another country is right for your situation is worth thinking through, and I am glad to do that with you before we start.