Legal notice and privacy

Responsible for this site

Sven Collip
Dreiers Gärten 8
52249 Eschweiler, Germany
Telephone +49 2403 8818613
sc@praxiscollip.de

Professional title

Systemic therapist; Heilpraktiker für Psychotherapie — a practitioner licensed by the state to practise psychotherapy under the German Heilpraktikergesetz. Title awarded in Germany; supervising authority is the public health department of the Städteregion Aachen. Professional indemnity insurance: Barmenia Krankenversicherung AG, Wuppertal, covering professional activity in Germany.

Applicable law

Sessions are provided from Germany and are governed by German law; the place of performance is Eschweiler. This is not crisis or emergency care and does not replace medical or psychiatric treatment where you live. No diagnoses are made and no medication is prescribed.

What data is processed

If you write to me, I process your name, your email address and what you tell me, in order to answer. For an invoice I need your full name and postal address. Health data is not requested through this website and should not be sent by email.

Legal basis: Article 6(1)(b) GDPR for arranging and performing the therapeutic contract, Article 9(2)(h) GDPR for data concerning health, Article 6(1)(c) GDPR together with German tax law for retaining invoices.

Video sessions

Online sessions use ecosero, a service of BilDuIn GmbH, Wilhelmstraße 92, 13593 Berlin, certified for video consultation under German law. Your name and email address are passed on so that you receive the access link. Audio, video, messages and documents are encrypted and travel directly between us where technically possible. There is no recording function; connection data is deleted within an hour. All of ecosero’s own processors are in Germany: Alfahosting GmbH (Halle), WIIT AG (Düsseldorf), Sendinblue GmbH and 1blu AG (Berlin). A data processing agreement under Article 28 GDPR is in place.

Hosting and tracking

This website is hosted in Germany by All-Inkl (Neue Medien Münnich), which acts as a processor under Article 28 GDPR for the website and email. For online sessions only, BilDuIn GmbH (ecosero video consultation, Berlin) acts as a further processor; see below. No other service providers or platforms are involved, and your data is not passed on beyond that. There is no analytics, no advertising, no tracking and no third-party cookie. Fonts are served from this site's own server, not from an external provider.

Confidentiality

Beyond data protection law, I am bound to professional secrecy by section 203 of the German Criminal Code. Nothing is passed to family, employers, insurers or authorities unless you release me in writing, or the law compels me. Clinical notes are kept separately from this website and are not reachable over the internet.

Your rights

You may request access, correction, erasure, restriction of processing, data portability, and object to processing. An email is enough. You may also complain to the supervisory authority: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen. The full text is in the German Datenschutzerklärung.